These Rooms Terms of Use apply when you access, use or visit the Rooms website located at www.Rooms.rentals (the Website”), the associated iOS and Android mobile applications, which through the Site and mobile application that provide rooms, roommates, flatmates, apartments, flats, houses, apartment renters, room seekers and room renters, homeowners and renters an opportunity to connect with each other based on their location, interest and lifestyle (the website, the mobile application and these services (herein the "Service"). The Service is provided to you by Rooms. (Referred to in these Terms of Use as “Rooms” “we,” “us” and “our”). By accessing and using the Rooms Website or mobile application you are indicating your acceptance to be bound by the terms and conditions of this Agreement. If you do not accept these terms and conditions, you must not access or use the Website. IF YOU ARE DISSATISFIED WITH THE TERMS, CONDITIONS, RULES, POLICIES, GUIDELINES OR PRACTICES OF Roomy OPERATING WEBSITE AND MOBILE APPLICATION, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING IT.
1. Updates to these Terms of Service: Rooms may modify these Terms of Use at any time by updating this posting. Accordingly, you should check the Terms of Use regularly for updates. Any changes in these Terms of Use take effect immediately upon posting and will apply to the use of the Website and Mobile Application. Each time you access, use or browse the Website and Mobile Application, you signify your acceptance of the then-current Terms. If you do not agree with the proposed changes, you should discontinue your use of the Website and Mobile application prior to the time the new Terms of Use take effect. If you continue using the Site after the new terms take effect, you will be bound by the modified Terms of Service.
2. The services are provided "AS-IS" We assume no responsibility for information posted on this site originated by others, including, but not limited to users and advertisers. You are responsible for any and all costs associated with accessing this site. WE DO NOT SCREEN ALL POSTINGS AND HAVE NO WAY OF INDEPENDENTLY VERIFYING THE INFORMATION GIVEN TO US BY A USER OR POSTED ON THIS SITE. USERS SHOULD ALWAYS BE CAUTIOUS ABOUT GIVING PERSONAL INFORMATION TO STRANGERS OR POSTING IT IN A PUBLIC PLACE WHERE SUCH ACTIONS MIGHT BE USED TO HARM, HARASS OR BE USED AGAINST THEM.
3. Notice Regarding Dispute Resolution: These Terms of Use contain provisions that govern how claims you and we may have against each other are resolved (see Section 2 below), including an agreement and obligation to arbitrate disputes, which will, subject to limited exceptions, require you to submit claims you have against us to binding arbitration, unless you opt-out in accordance with Section 2(e). Unless you opt-out of arbitration: (a) you will only be permitted to pursue claims against us on an individual basis, not as part of any class or representative action or proceeding and (b) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.
4. Privacy Policy. In connection with your use of the Service, please review our Privacy Policy, located at https://rooms.rentals/privacy-policy, to understand how we use the information we collect from you when you access, visit or use the Service. The Privacy Policy is part of and is governed by these Terms of Use and by agreeing to these Terms of Use, you agree to be bound by the terms of the Privacy Policy and agree that we may use information collected from you in accordance with its terms.
5. Membership Obligations: By using this site you certify that you are 17 years of age or older. You agree that any information that you provide to us or our affiliates, agents, advertisers, sponsors, and licensors is true, accurate, current and complete information, and you agree to maintain and promptly update this information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we believe that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of our services.
6. Membership and Registration:
You are free to visit and browse the Rooms website and Mobile application Service without becoming a registered member of the Service, but you will not be able to respond to listings or post listings on the Service or make any communications of the Service unless you are a registered member of the Service.
To become a registered member of Rooms you have to Sign-up through Email or through Facebook Connect, Apple or Google. It’s a prerequisite that you must have a valid and active Email address or a valid and active account with Facebook Connect, Apple or Google in order to become a registered member of Rooms. Also, by logging in to Rooms service through Facebook Connect, Apple or Google, you grant us permission to access and use the information that Facebook, Apple or Google shares with us when you register to use the Rooms service through Facebook, Apple or Google, in accordance with the Facebook, Apple or Google privacy policy and the privacy settings that are applicable to your Facebook, Apple or Google. Should we determine that the information you provided to us during your registration is inaccurate, invalid, inactive, or your Facebook, Apple or Google account is not associated with an individual person, we reserve the right to reject your member registration if, based on the above findings. If your membership registration is rejected and you believe we have rejected your member registration in error, please Click Here to Contact Us.
7. Member Account and Password: You are responsible for maintaining the confidentiality of your account name and password. You are solely responsible for all uses of your account, whether or not authorized by you. You agree to immediately notify Rooms of any unauthorized use of your account. You must exit from your account at the end of each session.
8. Member Conduct: Once you sign up to become a registered member of the Rooms, you agree: (a) to provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (the “Registration Data”); (b) to maintain and promptly update the Registration Data to keep it true, accurate, current and complete; and (c) that you will comply with the rules of the Terms of Use. We reserve the right to refuse registration to the service, or to cancel, a member account at our reasonable discretion in accordance with applicable law.
You understand that Rooms does not provide the information on the site and that all publicly posted or privately transmitted information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. You agree and represent that you are entirely responsible for all Content that you upload, download, post, email, transmit or otherwise use or make available via the Services and this site. Since we do not control the Content posted on the site or sent to you from information gleaned from the site, we cannot and will not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Service, you may be exposed to offensive, indecent or objectionable Content. You agree that we will not be liable for any Content, including, but not limited to, any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via Rooms Service.
9. You agree to NOT use the Rooms Service for any illegal or inappropriate purpose, and affirmatively represent and warrant:
• That you will not upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, religiously or otherwise objectionable;
• That you will not harm minors in any way;
• that you will not impersonate any person or entity, including, but not limited to, any employee, officer or director of Rooms, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
• That you will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
• That you will not upload, post, email, transmit or otherwise make available any content That you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
• That you will not upload, post, email, transmit or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party;
• That you will not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation,
• That you will not upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
• That you will not disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real-time exchanges;
• That you will not interfere with or disrupt the Service or servers or networks connected to the Service or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
• That you will not intentionally or unintentionally violate any applicable local, state, national or international law,
• That you will not "stalk" or otherwise harass another; or
• That you will not collect or store personal data about other users.
• That you will utilize Rooms only if you are seeking someone to share a home with you, rent your home or post rental ads.
Rooms and its designers have the right (but not the obligation) in their sole discretion to refuse, move, or remove any content on the site for any reason we deem reasonable, in our sole discretion. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content created by us or submitted to us, including any you find on the site. We may preserve content in our sole discretion and we may also disclose such information to third parties to (a) comply with legal process; (b) enforce the Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect our rights, property, or personal safety or the rights, property and personal safety of our users and the public. We do not, however, undertake any affirmative obligation to examine Content or disclose Content to any third party for any reason. You understand that your content may be transmitted over a number of different networks and people other than those on this site could gain access to it.
Content Submitted or Made Available for Inclusion on the Service: Rooms does not own any of the content submitted by our users. However, with respect to content you submit or make available for inclusion on publicly accessible areas of the service, you grant Rooms the following worldwide, royalty-free and non-exclusive license(s), as applicable:
With respect to content, you submit or make available to us, you grant Rooms the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such content and the irrevocable right to sublicense the content with the sublicense having the right to use, distribute, reproduce, modify, perform and publicly display such content (in whole or in part) and to incorporate such Content into other works in any format or medium now known or later developed.
10. Insurance: We do not provide liability insurance to members in connection with the Rooms service. Members are solely responsible for obtaining insurance coverage sufficient to protect their Accommodations. Members agree that they have or will obtain the appropriate insurance coverage sufficient to cover the rental of the accommodations they list on Rooms service.11. Basic Membership: Becoming a member of the Rooms service and creating a profile is free. This membership level constitutes “Basic Membership”. Basic Membership allows you to search, post and contact other members of the Service for free. Basic Membership provides you with access to potential roommates in each country where the Rooms service is available. With the Basic Membership, you can: bookmark members you like, receive daily matches via email, get matched with other members with our keyword and personality matching services, and send emails or communicate through social media to other members of the Rooms service to better introduce yourself.
12. Prime Membership: You will also have the ability to upgrade your Basic Membership by subscribing to a “Prime Membership”. If you upgrade to a Prime Membership, you will have access to contact All Newest listings, and unrestricted access to ALL listings. Any Members can contact you, chat, Read and reply to your Messages. And you will have access to contact any member directly by Phone, Email, Facebook, Twitter, LinkedIn, Instagram, also Chat, Read and reply Messages from All Members. Prime Membership rates vary depending on individual needs. You may purchase an initial Prime Membership either by One-Time Plan or Subscription Plan from available packages.
13. One-Time Payment Plan: No recurring (Monthly) charges when you choose a One-Time Payment plan to upgrade to a Prime Memberships. The one-time payment plan is not automatically renewed. You will not be billed again unless you extend your listing by purchasing another One-Time Payment plan. As soon as your paid plan expires your account will revert back to a Basic Membership.
14. Subscription Plan and Auto Renewals: If you choose a subscription plan during your upgrade to Prime Membership, your subscription will automatically renew at the end of the applicable initial subscription period, unless you elect to cancel your subscription before the end of current subscription period. The cancellation will take effect after the current subscription period ends, and your account will revert back to Basic Membership. Note: Canceling your subscription before the expiration of the trial Days period will end all future billing. If you do not cancel your subscription before the end of the current subscription period, your payment account will automatically be charged following the end of the applicable initial subscription Days period for, successive 30-day period. All payments are final, you will not be entitled to a refund on cancellation.
15. How to Cancel Your Subscription: If paid through PayPal, to cancel your subscription, log in to your PayPal account, and locate your Rooms subscription in order to cancel it. If paid through stripe, click the "Account Settings" button, and then click on "Cancel my subscription" under "Transaction History". N.B. When you cancel your subscription, you won't receive a refund. Instead, you will have access to your purchased subscription until the end of the prepaid subscription period.
16. Deleting or Deactivating Account: Deleting or Deactivating your account will not in any way result in a cancellation of your subscription plan. If you have a Prime Membership subscription, you will only be able to delete your account after you cancel your Prime Membership subscription plan. All deactivated accounts can be re-activated at any time in the future. Prime Membership subscription account can only be cancelled by the account holder through the procedure described above. We do not accept cancellations by e-mail.
17. Android and iOS Mobile Application Cancellation Instructions: If you choose a subscription plan during your upgrade to Prime Membership through iOS or Android Mobile Application, and pay for a recurring plan using a third party service through which you have downloaded one of our iOS or Android Mobile Application, e.g., the Apple App Store or Google Play Store (each, a “Third Party App Store”), your payment will be processed by the Third Party App Store through which you downloaded the mobile application and you must cancel your subscription plan through the applicable Third Party App Store.
18. Refund Policy: Refunds are only available if there have been no services rendered to the User. if you cancel your Prime Membership One-Time Payment plan or Subscription plan on or prior to the end of the initial One-Time Payment plan or Subscription plan period, you will not receive any refund for any fees paid for the initial or subsequent period.
19. Communications with other Users: We cannot verify the accuracy of any information that members provide or the identity of members and users of the Rooms service. It is your sole responsibility for determining the suitability and the identity of any user or another member with whom you interact when using the Rooms service. We do not investigate or verify any user’s or member’s conduct, morality, reputation, criminal background, or any information members may submit to the Rooms services. You are solely responsible for your interactions with other users and members of the Service. Always have in mind that there are risks that may arise when dealing with strangers, Please choose carefully the information you post on the Rooms service and that you give to other users and members of the service. We do discourage users from publicly posting their personal credentials like a street address on the Service. Information posted to the Service by other users and members of the Service may be offensive, harmful or inaccurate, and in some cases may be mislabeled or deceptively labelled. You assume all risks associated with dealing with other users and members with whom you come in contact with the Service. Opinions and other statements included in users’ and members’ Contributions do not represent the opinions or statements of Rooms and the posting of a Contribution on the Service does not constitute Rooms support or endorsement of any opinions or statements expressed in the applicable contribution.
20. Terms for User Contributions on Restricted and Prohibited Content:
User Contributions: If you are a member of the Service and you are logged in to your member account, you may additionally be in a position to post listings, feedback and content material to the Service (collectively, “Contributions”). You are absolutely accountable for the content material of, and any damage ensuing from, any Contributions that you publish on or via the Service. You recognize and agree that, until expressly stated, Rooms in no way controls, verifies, or endorses any of the statistics supplied by using customers and individuals of the Service, such as links, messages, and listings. When you create or make on hand a Contribution on or via the Service, you symbolize and warrant that you.
i. will now not put-up Contributions that violate our or any different person’s privacy rights, publicity rights, intellectual property rights (including barring difficulty copyrights) or contract rights;
ii. Will not post any content that is: (a) defamatory, disruptive, disruptive, illegal, inappropriate, abusive, inaccurate, pornographic, vulgar, indecent, profane, hateful, racially or ethnically objectionable, obscene, indecent, is lewd, dirty, threatening, excessively violent, harassing or otherwise objectionable; (b) incite, motivate or threaten on the spot bodily damage in opposition to another, along with however no longer restricted to, Contributions that promote racism, bigotry, sexism, non-secular intolerance or damage towards any team or individual; or (c) contain material that solicits personal information from anyone under the age of 13 or exploits anyone in a sexual or violent manner;
iii. will not post Contributions that contain advertisements or solicit any person to buy or sell products or services; and
iv. have thoroughly complied with any third-party licenses referring to Contributions and shall settle payment of all royalties, expenses and any different monies required to be paid in connection with Contributions that you publish on or thru the Service;
v. Very own or have adequate rights to put up your Contributions on or thru the Service;
vi. will not submit any Contributions that constitute, contain, lodge or strive to deploy or promote spyware, malware or different computer code, whether or not on our or others’ computer systems or equipment, precise to allow you or others to collect records about or display the online or other activities of another party.
Prohibited Activities: In addition to the task and obligations described in Section 6(A), you agree that in connection with your use of the Service, you'll not:
vii. impersonate any other person or entity, sell or let others use your profile or password, supply false or deceptive identification or address information, or invade the privacy, or violate the non-public or proprietary right, of any man or woman or entity;
viii. use the Service for any unauthorized cause such as harvesting usernames and/or e-mail addresses of different members by using digital or different ability for the motive of sending unsolicited e-mail or different digital communications, or engaging in unauthorized framing of, or linking to, the Service barring our specific written consent;
ix. submit commercials or solicitations for jobs or employment on the Service, or in any other case use the Service to appoint or hire any person to operate work, including, without limitation, posting commercials or solicitations for modeling jobs or intelligence or scouting positions on the Service;
x. de-compile, disassemble, modify, translate, adapt, reverse engineer, create derivative works from or sub-license the Service, or any portion thereof; or
xi. circumvent, disable or in any other case impede with security related aspects of the Service or facets that forestall or avert use or copying of any Materials (as described in Section 8) or enforce limitations on use of the Service or the Materials on the Service.
xii. Social Media Guidelines. If you use or access any of our social media pages on Facebook, LinkedIn, Twitter, Instagram or YouTube, or post any reviews or comments regarding your use of the Service on these social media services or other third-party websites, we ask you to comply with the following guidelines:
xiii. List or post on the Service any franchise, pyramid scheme, “club membership,” distributorship or sales consultant representatives agency arrangement or different commercial enterprise probability and opportunity which requires an up-front or periodic payment, pay commissions, or requires recruitment of different members, sub-distributors or sub-agents;
xiv. Please be polite and courteous. excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, ugly language or the like, are now not acceptable.
xv. all postings have to come from a real person. we will delete any postings from our social media pages that we trust have come from fake or nameless and anonymous profiles.
xvi. Please verify and confirm that all information submitted is correct and factual. Negative comments and complaints posted by you could be construed as claims about Rooms or an individual and may be subject to libel laws and different legal claims.
xvii. transmit chain letters, bulk or junk electronic mail or intervene with, disrupt, or create an undue burden on the Service or the networks or offerings linked to the Service, along with barring limitation, hacking into the Service, or the use of the device to send unsolicited or business emails, bulletins, feedback or different communications;
21. Rights in Contributions
(a) Ownership of Contributions: We do not claim any ownership rights in the Contributions that you post on or through the Service. After posting your Contributions on the Service, you continue to retain any rights you may have in your Contributions, including any intellectual property rights or other proprietary rights associated with your Contributions, subject to the license you grant to us below.
(b) Grant of License to Us for Contributions: By making a Contribution to the Service, you grant us a perpetual, non-exclusive (meaning you are free to license your Contribution to any other person in addition to us), fully-paid, royalty-free (meaning that we are not required to pay you to use your Contribution), sub licensee (so that we can use affiliates, subcontractors and other partners to make the Service available to you) and worldwide (because the Internet is global in reach) license to use, modify, create derivative works of, publicly perform, publicly display, reproduce, disseminate, market and distribute the Contribution in connection with the Service, our business, or the promotion of the Service or our business in any media formats and through any media channels now known or subsequently created. should we terminate your access to the Service or you cancel your membership, your Contributions and other information and data related to your user account will no longer be accessible through the Service, however we may retain your Contributions in our archived files and your Contributions may continue to be used by and accessible to other users of the Service, for example, because your Contributions were re-shared by other users of the Service or were saved.
Indemnity: You agree to indemnify and hold Rooms, and its subsidiaries, affiliates, officers, agents, co-branders, attorneys or other partners, and employees, harmless from any claim or demand, including attorneys' fees, made by any third party due to or arising out of Content you submit, post, transmit or make available to Rooms.
No Resale of Service: You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any of the information or services from our site, including Content.
General Practices Regarding Use and Storage: You acknowledge that Rooms may establish general practices and limits concerning the use of our site, including but not limited to matters pertaining to the number and size of emails, time Content, and other information that will remain on our site, limitations on what Content may be posted and when and how long we will retain it. Rooms may at any time destroy or log off accounts that are inactive for an extended period of time. You further acknowledge that we reserve the right to change these general practices and limits at any time, at our sole discretion, with or without notice.
Modification to Service: Rooms have the right to modify or discontinue this service at any time. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
Termination: Rooms may terminate your account at any time if we believe it to be in our best interests or in the best interests of our users.
Links: The Service may provide, or third parties may provide, links to other sites or resources. Because Rooms has no control over such sites and resources, you agree that we are not responsible for the content or functionality of such sites. Furthermore, the existence of a link on our site does not imply an endorsement of that site, the owners or content thereon. You agree to be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available on or through any such site or resource.
Limitation of Liability and Disclaimer:
The content on the Site is for general information or personal use only. It does not constitute advice and should not be relied upon in making (or refraining from making) any decision. Certain links on the Site lead to resources located on servers maintained by third parties over whom we have no control. We accept no responsibility or liability for any of the material contained on those servers. Certain links on the Site are provided for your information or resources and do not constitute an endorsement of the material on any third-party site. WE, AND OUR AFFILIATES, AGENTS, ADVERTISERS, SPONSORS, AND LICENSORS, (collectively "WE") CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE CONTENT AVAILABLE THROUGH THE SITE OR THE SITE ITSELF. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR ACCESS TO THE SITE AND ITS CONTENT IS PROVIDED "AS IS" "AS AVAILABLE" AND WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY CAUSED BY YOUR USE OF THE SITE, WHETHER OR NOT CAUSED IN WHOLE OR IN PART BY OUR NEGLIGENCE OR BY CONTINGENCIES BEYOND OUR CONTROL. IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES) ARISING OUT OF THE DELIVERY, PERFORMANCE, OR USE OF THE CONTENT OR THE SITE, WHETHER INCURRED BY YOU OR ANY THIRD PARTY, EVEN IF WE HAVE BEEN ADVISED OR MAY OTHERWISE KNOW OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY LIABILITY IS IMPOSED ON US, THE TOTAL LIABILITY TO YOU OR ANY THIRD PARTY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR ACCESS TO THE SITE IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions prohibit exclusion or limitation of liability for implied warranties or consequential or incidental damages, so the above limitation may not apply to you but will be interpreted to limit our liability to the fullest extent permitted by law. You may also have other legal rights that vary from jurisdiction to jurisdiction.
General Terms: Except as expressly provided in this Section, (a) this Agreement and the relationship between you and Rooms shall be governed by the laws of the State of the Republic of Ireland, without regard to its conflict of law’s provisions, as such laws are applied to agreements entered into and to be performed entirely within the Republic of Ireland, and (b) you and Rooms agree to submit to the personal and exclusive jurisdiction of the courts located within the Republic of Ireland.
Notice: Notices to you may be made regularly via email. The Service may also provide notices of changes to the Terms of Service or other matters by displaying notices or links to notices to you generally on the Service.
Trademark Information: Rooms logo, trademarks and service marks, and other Rooms logos and product and service names are trademarks of Rooms, (the "Rooms Marks"). Without Rooms prior permission, you agree not to display or use in any manner, the Rooms Marks.
Contact Information and Complaints: We value users of Rooms and we strive to ensure that they are always satisfied. To report any violations of the Terms of Use or you have any complaint, question, concerns, comment or improvement suggestion which will help to make our service better, please do not hesitate to Contact Us. Our friendly customer service representatives are always available, and will be in touch with you within a very short time or at the latest in 24 hours.